Help us improve CopyTrans Manager

Ideas with the most likes are more likely to be implemented!

List of ideas

Top New
Provide a button that skips the FEEDBACK option.

CopyTrans is not opening when I click on START. However, the FEEDBACK option seems active and waiting for me to do something. I don't want to leave feedback, right now; I just want to transfer some files. Why don't you allow me to opt out of FEEDBACK anytime that I want to do so.

Created May 14, 2022
Admin commented

Hello! If CopyTrans is not opening, please add CopyTrans programs as an exclusion to your antivirus. You will need to add this folder: C:\Users\*YOUR USERNAME*\AppData\Roaming\WindSolutions. Do not forget to change the *YOUR USERNAME* to the one that you actually use.

After you've done that, please turn off your antivirus and keep it turned off while using the program (it is important to both add the folder to exceptions and turn the software off). We also recommend adding CopyTrans software as an exclusion to your Windows Firewall and your Antivirus Firewall (if you have it).

Posted May 15, 2022
Fix iPhone 12 Pro Max and iOS 14

iPhone always gets recognized as "IPhone Unknown", Artworks are mixed up all the time, even when trying to change them manually, the Music App just reuses other artworks from other albums. Frustrating.

Created December 20, 2020
Remove this page if you are not going to implement what we ask or suggest to. Learn to listen.....
Created June 23, 2020
Apologies: Not an idea, a problem: Copying to iphone or ipod doesn't copy names, just Track 1... etc.

Copying entire folder or selecting items, dragging to device, every selection is called track 1, track 2... None of the selection names are copied. Files are mp3 or m4a files. Am I doing something wrong? georgenelson6999@gmail.com

Created December 23, 2020
Latest version is very unstable. Please improve
Created June 23, 2020
The ability to transfer music from iphone to computer
Created February 5, 2022
Admin commented

Hey, we have a special program for it: CopyTrans. With CopyTrans you can transfer music from iPhone to computer or iTunes.

Posted February 5, 2022
Dark Mode

Dark Mode would be helpful. All of the white is hard on the eyes.

Created April 9, 2023
Fix it

After the last update, it stopped working altogether. Before that, it worked when it felt like it. How about making it so it works every time, if you can be bothered?

Created August 30, 2021
Move PC music to Iphone

It says I can move music from my PC to my iPhone. BUT, the only thing that pops up is my iPhone music. NO PC STUFF. Not liking this program

Created January 20, 2023
Admin commented

Hello, CopyTrans Manage can transfer music from PC to iPhone.

If you transferred some music from your PC to iPhone, pushed the button Apply changes, waited for the transfer to finish, but the songs didn't appear on your iPhone, it is possible that an error occurred.

You can contact our Support Team via mail to investigate the issue, if you wish to.

Regards, CopyTrans Team.

Posted January 20, 2023
Playlist Editing / Housekeeping

Have the option of displaying a check box prior to the file type. Would assist with file selection of large lists instead of using the Ctrl button when housekeeping etc. Also, to utilise the keyboard delete key to delete a file rather than having to manoeuvre to the delete button at the top of the screen.

Created September 25, 2023
Admin commented

Hello.

Thank you for the idea.

Best regards,

CopyTrans Team

Posted September 27, 2023
Review

Thanks for making such an application . It's too good. And again thanks

Created January 3, 2021
Copy a playlist from one ios device to another.

iTunes allowed copying playlists created on your PC to be copied to your ios device. I would like to be able to save a playlist created on one ios device to my PC in order to copy it to another one. I followed the instructions online but unable to do this.

Created January 4, 2021
Admin commented

Hello! Please reach us at copytrans@copytrans.net.

Posted January 5, 2021
Wrong storage amount

I have 28gb of storage available on my iPhone but copy trans manager only shows 1.5gb free. Please help to fix this problem.

Created May 18, 2022
Admin commented

Please email our Support Team at copytrans@copytrans.net with the log files to see what the problem is. Here's how to generate the log files: https://www.copytrans.net/support/preparing-log-files-to-contact-support/

Posted May 18, 2022
I need HELP!

When I found CopyTrans a few years ago I was ecstatic, finally I could dump Itunes. However your latest updates have me confused, I seem to be in a circle going round and round. I’ve uninstalled and reinstalled the latest version of ITunes, I’ve uninstalled and reinstalled the latest CopyTrans and I keep getting the same Popup saying it needs the the full version of IOS5. Help please! 

Created February 11, 2022
Admin commented

Hey, Please contact us at copytrans@copytrans.net. We will need a description of the problem (what you wanted to do, what steps you took and how the result was different from what was expected), as well as your log files. See how to generate them here: https://www.copytrans.net/support/preparing-log-files-to-contact-support/

Posted February 11, 2022
Arrange track order

I LOVE this software for my iPod Classic! Would it be possible to allow arranging the order of tracks? Some albums import with tracks out of sequence.

Created September 2, 2021
Admin commented

To save your playlist in alphabetical order, you will have to perform a little trick. Please:


1) Open CopyTrans Manager, connect your device and load the music.


2) Create a new playlist - this is where all the tracks with renewed positions will go.


3) Go to the playlist where your tracks are at the moment and sort them by alphabetical order. What you will probable see is that the tracks will appear in the right order, but the numbers in the "pos" (position) column will be all jumbled up.


4) Select all the tracks in the right order and drag and drop them to the new playlist. You will see that both the positions and the sorting are now correct.


If you have any other questions, please email us at copytrans@copytrans.net and we will be happy to help.

Posted September 6, 2021
Playing the music

transfer feature to iPhone player is not user friendly

Created November 6, 2018
Er is een flink verschil tussen wat er op de IPOD voor artiesten staan en en die volgens het programma

 In het copyTransManager programma kan ik nieuwe nummers invoeren en of bijwerken als de artiest ontbreekt. In de IPOD zelf blijkt dat niet alle veranderingen worden overgenomen.

Soms geeft het programma ook aan dat door een onbekende fout het uploaden niet lukt.

Maar probeer ik het nog eens dan lukt het wel, alhoewel als ik dan later op de IPOD zelf kijk ik de oude revisie zie staan (dus artiesten ontbreken en of niet bijgewerkte info. Het lijkt wel of het uploaden van uit het programma naar de IPOD mislukt. Sluit ik de IPOD weer aan op de PC en maak verbinding met het copyTransManager dan zie ik dat weer de juiste revisie van nummers en artiesten.

Created February 12, 2022
Admin commented

Hello! Please refer to this troubleshooting guide for iPod corruption errors: https://www.copytrans.net/support/how-to-fix-ipod-corruption-errors/

If it doesn't help, please generate your log files. Here's the link for your convenience: https://www.copytrans.net/support/preparing-log-files-to-contact-support/

Posted February 12, 2022
iPhone 4s

Bonjour,

J'utilise mon vieux 4s comme iPod, je voudrait pouvoir mettre ma musique avec copytrans hélas le programme ne le détecte pas ou plus prcisément demade l'instalation des drivers iOS ce que j'ai fait, redémarrage du pc, instal d'iTunes ... désinstal de "Manager et instal d'une ancienne version, rien n'y fait je suis descendu à la version de 2011

y a-t-il une solution?

Created September 6, 2021
Admin commented

Bonjour,

We will need to look into your log files in order to see what the problem is. Here's how to generate them:

https://www.copytrans.net/support/preparing-log-files-to-contact-support/

Please send the log files to our French support team at copytransfr@copytrans.net

Posted September 7, 2021
Add support for WMA files

I would like to add *.wma files to my iphone. thanks

Created December 22, 2023
Admin commented

Hello,

Thank you for the idea!

Best regards,

CopyTrans Team

Posted December 23, 2023
I love this program, I have been useing it for years but now i have a terrible PROBLEM, after usin copy trans my ipod classic doesnt recognize music on it

I love this programm, I have been useing it for yearsm but now i have a terrible problem, now when i add music my ipod classic dont recogninize the music <8recognize ass others) and <i have to fo to itune tu recover it so delete all the music.I only can add music with itunes now and I love copytrans. PLEASE HELP

Created February 13, 2022
Admin commented

Hey there,


Please do the following:


Search for Device manager on your PC -> Universal serial bus devices -> iPod (your device) -> Properties -> Change settings -> Update driver (or Roll back driver) -> Browse -> show drivers on my PC -> Select usb mass storage device (or Apple ipod usb driver).


If the solution above did not help, refer to this troubleshooting guide for iPod corruption errors:


https://www.copytrans.net/support/how-to-fix-ipod-corruption-errors/


If the issue persists, please email our Support Team at copytrans@copytrans.net with the log files. Here's how to generate them:


https://www.copytrans.net/support/preparing-log-files-to-contact-support/

Posted February 14, 2022