Provide a button that skips the FEEDBACK option.

CopyTrans is not opening when I click on START. However, the FEEDBACK option seems active and waiting for me to do something. I don't want to leave feedback, right now; I just want to transfer some files. Why don't you allow me to opt out of FEEDBACK anytime that I want to do so.

Created May 14, 2022

1 comment

Admin commented

Hello! If CopyTrans is not opening, please add CopyTrans programs as an exclusion to your antivirus. You will need to add this folder: C:\Users\*YOUR USERNAME*\AppData\Roaming\WindSolutions. Do not forget to change the *YOUR USERNAME* to the one that you actually use.

After you've done that, please turn off your antivirus and keep it turned off while using the program (it is important to both add the folder to exceptions and turn the software off). We also recommend adding CopyTrans software as an exclusion to your Windows Firewall and your Antivirus Firewall (if you have it).

Posted May 15, 2022