Ideas with the most likes are more likely to be implemented!
It only recognizes the cable-connected iPad about 1 out of every 10 times i connect it. Then about 9 out of 10 of those times, it says the iPad is connected, it shows the stats for the iPad (free memory/total memory) but will not display the content on the iPad but only goes back to the opening "Connect a Device" screen. I close, relaunch, close, relaunch, connect, disconnect, connect disconnect until it finally gets running right (sometimes I have to just quit and come back later); once it does get to the point of showing content, it works fine. But it's on the order of 1 out of 100 tries. WiFi is very hit-and-miss, and even when it sees the iPad it still has the problems described. Yikes. Not up to TransCopy standards.. I wish I could go back to the previous app instead of Filey.
If one starts a backup to computer of All Files in Filey, and cancels it in the middle, the app crunches on through every remaining file, creating individual red-outlined windows "Failed to copy file <>". This is slow but not terrible, but then those red windows obscure the column headings in All Files, and would require clicking on the "x" 800 times... Consider a summary window instead of individual red windows, or some way to clear all those red windows.
Hello. We will need to look into your log files in order to see what the problem is. Here's how to generate them: https://www.copytrans.net/support/preparing-log-files-to-contact-support/ .
If you receive any error message when the problem occurs, please make sure to tell us when you see it (after which action), where you see it (which program spawns it) and what exactly the message is; ideally, please attach a screenshot of the message.
Please send this information to us and we will look into the issue!
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Best regards,
CopyTrans Team