Reliable HEIC import

I have about 20% of photos imported from iPad (lightning) or iPhone (USB C) with size 0 byte, while they are correctly displayed on the iPad/iPhone. Repeating the import does not change the problem.

Created April 1, 2026

1 comment

Admin commented

Hi!


This can be done using the advanced renaming options, see step 10: https://copytrans.studio/support/rename-iphone-photos/

Posted March 3, 2026