suddenly it pops up with itunes needs to be installed for full support ive deleted reinstalled itunes and copytrans three times now it just pops up that this version of itunes is not recognized - it reads my phone; but i cant move add or delete anything. Any ideas?
I agree - mine does the same - I cannot open my iphone playlists at all, UNLESS i reinstall drivers for Copytrans. What is going on since the last update )I think)
Please add CopyTrans programs as an exclusion to your antivirus programs. You will need to add this folder: C:\\Users\\*YOUR USERNAME*\\AppData\\Roaming\\WindSolutions. Do not forget to change the *YOUR USERNAME* to the one that you actually use.
After you've done that, please turn off your antivirus and keep it turned off while using the program (it is important to both add the folder to exceptions and turn the software off).
We also recommend adding CopyTrans software as an exclusion to your Windows Firewall and your Antivirus Firewall (if you have it).