I have a slow internet connection, one of the app's I use has 300 gig of data in it. I lose this everytime I get a new phone. Appple's backup doesn't save this. I purchased your software thinking it would save the data. When I did a backup, it deleted the data instead of backing it up, not happy at all. Unless you can show me that I made a mistake and your software does back up the data, please refund my money.
Hello! Please try to change the album cover manually following this guide: https://www.copytrans.net/support/how-do-i-add-artwork-to-iphone-and-ipad/
Have the EXACT same problem on my iphone 12 pro max. The album cover is correct before syncing to phone, but after syncing the cover is wrong, using another cover from a different album/band which had already been synced