I added an entire album to my phone and set the artworks correctly, however one of them has the wrong artwork. So I went to edit that song and changed it to the correct artwork, then updated again. But the artwork stays as the wrong one and won't change no matter how many times I try. I've tried restarting my phone, restarting copytrans, deleting and readding the song to my phone, but nothing works! Its so frustrating that it won't change to the right artwork. PLEASE PLEASE PLEASE FIX THIS ISSUE!!!!
Hey there,
Please do the following:
Search for Device manager on your PC -> Universal serial bus devices -> iPod (your device) -> Properties -> Change settings -> Update driver (or Roll back driver) -> Browse -> show drivers on my PC -> Select usb mass storage device (or Apple ipod usb driver).
If the solution above did not help, refer to this troubleshooting guide for iPod corruption errors:
https://www.copytrans.net/support/how-to-fix-ipod-corruption-errors/
If the issue persists, please email our Support Team at copytrans@copytrans.net with the log files. Here's how to generate them:
https://www.copytrans.net/support/preparing-log-files-to-contact-support/