Hello! Please do the following:

Search for Device manager -> Universal serial bus devices -> iPod (your device) -> Properties -> Change settings -> Update driver (or Roll back driver) -> Browse -> show drivers on my PC -> Select usb mass storage device (or Apple ipod usb driver).

If the solution above did not help, refer to this troubleshooting guide for iPod corruption errors:

https://www.copytrans.net/support/how-to-fix-ipod-corruption-errors/

If you still experience this problem, please contact us at copytrans@copytrans.net