I downloaded this because i read that i would not need itunes to transfer music from my computer to iphone. After downloading, it says i need to download itunes or a bunch of drivers to run the app. the purpose of downloading this was to avoid itunes. And i would not have downloaded this if i knew i needed extra drivers either.
Please reach out to our Support Team and attach your log files so we can see what the issue is. Here's how to generate them: https://www.copytrans.net/support/preparing-log-files-to-contact-support/