In iTunes, it is possible to load a custom EQ setting for a song. However when one migrates over to CopyTrans, there is no setting for this, so if the user would like to change the EQ setting of a song, he can't do it without opening another program.
I think as a feature suggestion, this should be allowed. Maybe it should be the iTunes EQ setting, or one should be able to change the EQ with a high level of detail, with a user-definable amount of sliders.
Reinstall your drivers using our program, CopyTrans Drivers Installer (free). You can find it here (see the bottom of the page): https://www.copytrans.net/download/
CopyTrans Drivers Installer will ask you to uninstall iTunes: this is a one-time procedure that we do to reshuffle the drivers' components. After you have done that, you can install and use iTunes again: your media library won't be affected.
If the issue persists, please contact our Support Team at copytrans@copytrans.net and send us the log files. Here's how to generate them: https://www.copytrans.net/support/preparing-log-files-to-contact-support/